We try hard to offer non-fussy, efficient, and creative solutions with our approach:
All projects begin with a no-cost initial consultation to learn more about you and your needs. Projects spring from a need: a problem that needs solving, a situation that needs understanding, or a task that needs specialized skills your team doesn’t possess. It’s simple: tell us what you think your needs are, and we’ll tell you how we can help.
Once we have a clear summary of the needs driving your project, we develop a detailed customized proposal to recommend an approach that fits your unique requirements, timeline, and budget. The proposal is likely to include a phased project work plan, a clear list of costs and deliverables for each step, a proposed timeline, based on your key milestones and our availability, as well as bios for the project team. We try to offer a la carte options to help with budget planning.
After you’ve sign off on the proposed scope of work and project plan, we dive deep into understanding your organization, products or services, and customers. We take on clients we believe in and view our clients as an integral part of the team. We value your input and contribution to the project.
No two projects are the same, so the end product is rarely the same. Sometimes it is a checklist, sometimes a written strategy, sometimes a timeline for activation. Our recommendations will be informed by research, industry best practices, your preferences, and our expertise. Whatever your needs are, we will provide you with the tools to make your vision a reality.